If a message is not saved as an Active Profile, the message will expire and remove after 24 hours.
Once a message is saved as an Active Profile, all chat history will be displayed and more features are enabled.
A: Enjoy hassle-free pricing with a free plan that doesn’t require payment or credit card information, plus budget-friendly upgrades for complete control.
A : Rych premium pricing plans are subscription-based plans that offer additional benefits. With a premium plan, you get a larger pool of Active Profiles (AP) that you can save and utilize throughout your subscription period.
A : If your allocated AP is fully utilized, you have the option to upgrade your plan. Upgrading ensures you can
continue saving new profiles. While you can still receive and reply to new messages, unsaved profiles will be
removed from the Rych portal after 24 hours.
A : You can invite an unlimited number of team members via email. Each member will be counted as one (1)
AP.
A : Upgrading your plan is a breeze within RYCH. We’ll handle all the calculations and provide you with a pro-rated amount. The best part is that your subscription end date will remain unaffected. So go ahead and enjoy the benefits of an upgraded plan hassle-free!
Illustration purpose
Rychio has subscribed to the GetRych plan with a remaining period of 6 months to expiry. His Active Profiles (AP) pool has reached 90% of the utilization plan. Rychie decided to upgrade to the Rych plan.
Duration | Subscription | Calculation | Total Amount | Pro Rated Amount Charged |
---|---|---|---|---|
Remaining 6 months | GetRych Plan (Paid) | $10 per month x 6 months | $60 | $60 (Difference to pay) |
Rych Plan (Upgrade) | $20 per month x 6 months | $120 |
A : You have the freedom to choose. We offer both monthly and annual subscription options. If you opt for a monthly plan, you can cancel anytime. Annual plans typically have a minimum contract duration of 12 months.
A : Yes, we understand that larger organizations may have unique requirements. We offer custom enterprise pricing tailored to your specific needs. Contact our sales team to discuss your organization’s requirements.
A : We take your data security seriously! Safeguarding your information is our top priority. We implement stringent security measures to ensure that your data is safe and protected. Rest assured, you can trust us to handle your data with the utmost care and confidentiality.
Rych servers are physically located with Amazon Web Services (AWS), which provide best-of-breed physical security. AWS data centres are certified as ISO 27001, PCI DSS Service Provider Level 1, and or SOC 1 and 2 compliant. We keep all server security patches up to date. All of your user-entered content is anonymous even to us. We do not read your team’s responses, nor are we privileged to any internal information. The system was designed with the utmost standard of privacy and security in mind. More information in Privacy Policy.
RYCH uses third-party sub-processors to provide core infrastructure and services that support the application and allows us to provide the services to our users/customers.
A list of sub-contractors can be found below:
A : Absolutely! We wholeheartedly support non-profit organizations. In fact, we offer a special program just for them. Non-profits can enjoy a complimentary upgrade to our services. It’s our way of contributing to their important work. All they need to do is reach out to us and provide proof of their non-profit status. We’re thrilled to be a part of their mission and help them make an even greater impact.
A : We accept credit or debit card by Visa & Mastercard
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