PROfessional support chat
Get Organized. Be in Control.
The Support chat features groups messages across all channels into an organized list for team members to reply to efficiently.
No more confusing replies!
active profiles
Information in Your Hands
Access to your Active Profiles database while chatting. Give a personalized touch by addressing their title or preferences.
INSIGHTS
Strategic Decisions are Made Faster
Data is the utmost important asset of a modern-day business. Especially when applying company practices and making decisions regarding business strategies.
Keep track of incoming tickets and analyze changes in trends including the performance of the company’s social channels and the team’s performance.
team chat collaboration
Effective Team Communication
Voice chat is good, but users prefer messaging as it’s quick and effective. Introducing RYCH Team, built to enhance team communication efficiently and effectively.
Google sheets connector
Start Engagement from Google Sheets
Automate messages to potential leads on WhatsApp.
75% more efficient with RYCH Automation Intelligence.
hashtags
Tag to Know Them Better
Tagging allows you to place unique labels in your Active Profile for retargeting.
Send out personalized messages only to customers who are interested in #CHOCOLATES. RYCH can easily retrieve these groups of profiles for you.
PROFILE TARGET SEARCH
Reaching the Right Customer
RYCH dynamic search has been helpful to many who seek to re-approach specific targeted audiences. Search can be done by classification such as hashtags, names, emails, or even notes.
MOBILITY
Be on the Go, Be Superfast!
Customers appreciate, for being responsive.
Chat, respond and access your active profile information with our mobile app.
(RychMobile is coming soon!)
