PROfessional support chat

Get Organised. Be in Control.

Our segmented support chat features will group messages across all channels into an organized list. Team members can now self-assigned selective messages to reply. No more confusion and delayed replies!

active profiles

Information in Your Hands

Access to your Active Profiles database while chatting. Give a personalized touch by addressing their title or preferences. 

INSIGHTS

Strategic Decisions are Made Faster

Data is the utmost important asset of a modern-day business. Especially when applying company practices and making decisions regarding business strategies.

What you can do with RYCH Dashboard?

Keep track of incoming tickets and analyze changes in trends including the performance of the company’s social channels and team’s performance.

team chat collaboration

Communication is the Key of Teamwork

Voice chat is good, but users prefer messaging as it’s quick and effective. Introducing RYCH Team, built to enhance team communication efficiently and effectively.

hashtags

Tag to Know Them Better

Tagging allows you to place unique labels in your Active Profile for retargeting.

Send a special message only to customers who are interested in #CHOCOLATES. RYCH can easily retrieve these groups of profiles for you.

Profile target search

Get to Customers Fast

RYCH profile search has been useful to many businesses to search their targeted profiles. In Search by their classification such as hashtags, name, email or even notes.

This feature can help you gain a great profiling experiences. It’s just as simple!

MOBILITY

Be on the Go, Be Superfast!

Customers appreciate, for being responsive.

Chat, respond and access your active profile information with our mobile app.

(RychMobile is coming soon!)