Time is always of the essence in any business cycle, especially when it comes to B2B sales. Buyers actively look for an immediate solution for

Today, the world is fast changing at a rapid rate. People only use email for official matters or when necessary. With advancing technology, evolving customer

More and more people are increasingly turning to Telegram as their preferred communication app other than Whatsapp. As of January 2022, 550 million users were

In business, reaching out to your target audience remains a constant challenge for many companies. A lot of research needs to be conducted to determine

Introduced in June 2015, Telegram launched a platform, the Telegram bot API for third-party developers to create bots. The new Telegram bots are automated Telegram

In business, customer escalation is bound to happen and instead of avoiding or bypassing the issue, prompt resolution will be more effective in customer retention.